The Office of the Registrar provides a number of services to both prospective and current students and is the primary information source on enrolment, convocation ceremonies and important student dates and events throughout the year. The Office of the Registrar comprises 7 departments: Student Services, Student Financial Aid & Scholarships, Student Recruitment, Undergraduate Admissions, Student Records & Systems, Scheduling & Examinations, and Central RO Administration and has a staff compliment of approximately 80. This dynamic team works together to provide assistance to students from the beginning of their time at McMaster University until they graduate. We are currently looking to hire 2 Admissions Officers in our Undergraduate Admissions department that will use a variety of specialized skills to promote and support the overall strategic plan of the Office of the Registrar.
Reporting to the Sr. Associate Registrar, Admissions, the Admissions Officer works directly with other Admission Officers and multiple team members in a high-volume, fast-paced environment that is deadline driven. Each Officer is responsible for the accurate and timely review of approximately 2500 domestic and international applicant files annually and will be called upon daily to provide correct and detailed information (oral, written and in-person) to applicants, prospective applicants, parents, guidance counsellors, Faculty offices and staff, as well as other colleagues in the Registrar's Office. The Admissions Officers will also assist in all admission processes for the Ontario High School applicant pool. Admission Officers must be strong multi-taskers able to deal effectively with interruptions to their routine on a regular basis and must possess a strong abiltity to prioritize within their portfolios. The Admission Officers regularly conduct cuturally sensitive interviews and in-depth admissions counselling of applicants and prospective students - this requires a high level of interpersonal and communication skills and an in-depth knowledge of available student services on campus. The Admission Officers must engage in extensive correspondence with applicants regarding admission policies and decisions. The Admissions Officers must be able to calmly and effectively communicate verbally, by phone or in-person, with emotionally upset applicants and parents in an empathetic and tactful way while still delivering negative decisions that will not be subject to appeal.
The Admissions Officer is responsible for ensuring University enrolment targets are met by applying established admissions criteria to select qualified students from a diverse pool of secondary and post-secondary applicants. Evaluate and assess applicant files and independently make admission decisions for undergraduate, domestic, and international students. Provide information and conduct recruitment and orientation sessions in various communities.
Purpose and Key Functions:
Ongoing responsibility for supervising up to 9 casual employees at any one time.
The ideal candidate must have demonstrated a strong ability to prioritize workflow, produce specific results on time and must be able to work independently with an elevated sense of self-direction, while maintaining a high level of connection with the rest of the team.
For more information, visit McMaster University for ADMISSIONS OFFICER
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