Implementation Specialist

We support and encourage employees to find long term success and explore opportunities that play to their individual strengths and passions. We value lateral moves as much as vertical promotions – we believe all roles should develop your skills, broaden your experience, and help you build a rewarding career at Rogers.

We’ve established a new set of internal hiring rules to help you find long-term success at Rogers. Click here to access Your Career @ Rogers – Ground Rules and become familiar with the new requirements.

This role has been posted in locations where we have a Rogers corporate site. We encourage qualified candidates from across the country to apply who can reasonably commute  to one of these locations.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are working from home, and are equipped to do so safely and efficiently.

There is an immediate opening for a Hub Implementation Specialist. The successful candidate will be a result-oriented individual with industry knowledge and technology experience in both access and core network deployments.

The Implementation Specialist supports the region’s deployment of network equipment for both core network and access layer programs. This position requires a wide range understanding of current access layer platform (DOCIS, ROD/SDV/QPSK, etc) as well next generation deployments (RPHY/XGSPON). Core network element deployments of transport, routers, switches, servers and supporting headend infrastructure are also required. These activities need to be highly coordinated with multiple supporting provisioning teams. The specialist will be required to work in network locations and manage contracted resources to ensure program schedules are delivered and provide technical support.  

The Specialists responsibilities include:

• Work order management and execution
• Identification and management of platform (DOCSIS, ROD/SDV, etc) capacity planning impacts on headend locations
• Accountable to oversee headend infrastructure augmentation (BDFB, Cable Infrastructure, etc)
• Headend optimization planning and implementation
• On site surveys and project reviews with stakeholders for project implementation
• Tracking projects to ensure deliverables are on schedule and on budget
• Provide technical support for the implementation of access and core network deployments (Transport, IP Core, Spine & Leaf, etc)
• Reporting on major program status for access, core, transport & video programs
• Contracted vendor management
• Collaborating with headend and wireless operational teams on project execution
• Financial management of program deliverables
• Remain current with the latest company and industry technologies, policies and standards 
• Beware and adhere to all applicable health and safety regulations, in accordance with legislation and related company policy

Qualifications

• Practical headend or data center experience 
• Knowledge of all HFC & telecommunications inside plant design and construction practices
• Understanding of all analog, digital and network transport technology and systems
• 5 years of HFC and telecommunications or related network industry experience. 
• Post-secondary education in Electronics or Telecommunications or equivalent industry experience.
• Proficient with Microsoft Office and the associated software. 
• Familiar with standard computer hardware and interfaces. 
• Excellent written and oral communication skills. 
• Valid driver's license. 

Core Competencies 

• Adaptable to change 
• Highly customer focused
• Strong organizational and communication skills to understand and to be understood, have an eye for detail, and be able to put ideas into a tangible form 
• Ability to work independently within a dynamic team and organize time among multiple tasks
• Ability to prioritize and manage work to project timelines in a fast-pace environment
• Ability to learn new technologies, applications and solutions
• Ability to analyse and correlate data to spot trends and identify efficiencies

As a condition of hire, all new employees will be required to provide proof of vaccinations against COVID 19. Any request for an exception under Human Rights legislation must be supported by evidence to be considered by Rogers on a case by case basis.

Please click here to review conditions that may qualify for medical exemption to the COVID-19 vaccine.

Schedule: Full time
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 244 Newkirk Road (162), Richmond Hill, ON
Travel Requirements: Up to 10%
Posting Category/Function: Technology & Engineering
Requisition ID: 250677
 
Together, we'll make more possible, and these six shared values guide and define our work:

1. Our people are at the heart of our success
2. Our customers come first. They inspire everything we do
3. We do what’s right, each and every day
4. We believe in the power of new ideas
5. We work as one team, with one vision
6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.
 
Posting Notes:  Digital & Technology