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Manager, Customer Service

Job ID21-C7-04-A8-F4-DF
CompanyFarm Credit Canada
LocationWinnipeg
ProvinceManitoba
Date Posted2023-06-05
Posted Until2023-06-12
Job TypeFull-time
Job CategoryMiscellaneous
Description
Location: Winnipeg, Manitoba
Time Type: Full time
Job Requisition ID: R-1005134
Closing Date (MM/DD/YYYY): 06/12/2023
Worker Type: Permanent
Language(s) Required: English

Salary Range (plus eligible to receive a performance based incentive, applicable to position) : $89,369 - $120,911

Leadership skills rewarded:
Take a lead role in a district's customer service team, with a focus on the relationship management process. You'll coach and mentor lending support staff on administrative operations, computer systems and reporting.

What you'll do:
- Lead a high-performing customer service team, managing performance and development
- Maintain the district budget and manage daily operations: facilities management, meetings, and event planning
- Work with district leadership team to develop and execute business plan and marketing strategies
- Manage workload priorities, identify employee development requirements, set goals and evaluate performance
- Ensure compliance on audits, arrears and other reports

What we're looking for:
- A decision-maker who confidently manages and implements change
- A leader who builds relationships
- A multi-tasker with an aptitude for budgets and managing reports
- Ability to adapt quickly to changes in a fast-paced environment

What you'll need:
- A bachelor's degree in administration or business and at least four years of related experience (or equivalent combination of education and experience)
- A proven track record in agricultural or commercial financial services
- An understanding of accounting and legal documentation
- Strong leadership and organizational skills
LanguagesEnglish
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