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Administrative Clerk

Job ID21-970-04-218-9001
Date Posted2021-11-24
Job TypeFull-time
Job CategoryPublic Administration
Closing Date 2021-12-08
Reference Number 21-970-04-218
Job Category Entry Level
Who Can Apply Canadian Citizens

Location Ottawa, Ontario
Salary Range $49,130 - $59,750  
Status Indeterminate (permanent)
Language Requirement Bilingual Imperative (BBB/BBB)

Job Summary

The Administrative Clerk is responsible to provide day to day administrative support to a branch or program.

Major responsibilities: 

  • Process administrative requests and organize and prioritize administrative work,
  • Provide support functions to the branch management or program by maintaining and monitoring activity tracking processes and responding to incoming and outgoing communications,
  • Compile/maintain reference material and/or systems/logs on a variety of projects/subjects by reviewing and synthesizing the information/data that would facilitate the preparation of reports,
  • Schedule and coordinate meetings with other enabling branches and/or clients and/or external stakeholders,
  • Prepares meeting documents; takes minutes of internal meetings, transposes notes into electronic format and disseminates the final minutes to participants,
  • Monitor the program's planning and budget processes by providing historical and comparative data and by keeping management informed of upcoming deadlines,
  • Provide direction to employees and clients regarding administrative procedures and policies,
  • Act as a resource person by providing advice and policy interpretation to managers, employees and external candidates.


  • College diploma and two (2) years of experience. 
  • High school diploma and five (5) years of experience.

The educational program must be from an accredited learning institution recognized in Canada. 

If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.

Note: Any higher level of education could be recognized as experience.


  • Experience in the provision of clerical support services, including: data entry, preparing correspondence, reception and filing.
  • Experience using spreadsheet, word processing and email software.
  • Experience providing service to internal or external clients / general public.


  • Adaptability/Flexibility
  • Rigour
  • Client Service
  • Organizational skills / multitasking
  • Professionalism
  • Communication

Conditions of Employment

Not Applicable


While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

Reference Links

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.


We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

For more information, visit CSIS for Administrative Clerk