Pay and Benefits Specialist

Job Summary

• Co-ordinate and administer pay and benefits services by counselling, documenting and advising employees and by applying policies and guidelines.
• Research and analyze case-specific data and information by establishing the requirements of legislation/regulations, pension and insurance plans, policies, procedures, programs, directives, collective agreement and other governing authorities and prepare summaries.
• Co-ordinate the continuation of employee benefits and deductions by communicating orally or in writing with the other departments.
• Research and assess Treasury Board (TB) and Public Works and Government Services Canada (PWGSC) policies, directives and regulations by ensuring their application to CSIS where required.
• Analyze and exchange case-specific information and data with associates and representatives of federal and external organizations, such as insurance and financial organizations, and with clients' representatives to facilitate and resolve specific issues/questions.
• Provide counselling and guidance to employees of all levels, their families and/or their representatives on different options available in various situations (resignations, lay-offs, life insurance plans, disability insurance, divorce/separation and garnishment).
• Organize and control a work load by meeting deadlines in an efficient manner, setting priorities, conducting peer verification and ensure accuracy of data.
• Initiate transactions such as leave, pay adjustments, appointments, transfers actions, pension and insurance plans by obtaining data from a variety of sources and determine/calculate entitlements, options, and obligations by preparing and issuing/submitting data, information, and responses.
• Participate on projects by providing input such as system improvement initiatives, development, testing and implementation of our internal human resources systems.

Education

• College diploma - two (2) year program or equivalent and two (2) years of recent experience administering pay and benefits to employees of the federal public service using the Phoenix pay system.

OR

• College diploma - two (2) year program or equivalent and four (4) years of recent experience administering pay and benefits to employees of the federal public service using the Phoenix pay system and the regional pay system prior to February 2016; or
• High school diploma and five (5) years of recent experience administering pay and benefits to employees of the federal public service using the Phoenix pay system and the regional pay system prior to February 2016.

OR

• Applicants who do not meet the required years of relevant experience may be considered for an underfill opportunity. Underfill applicants must possess at least the following requirements:
  College diploma - two (2) year program or equivalent and one (1) year of recent experience providing pay administrative services, including processing pay and benefits transactions/data entry using the Phoenix pay system in the federal public service.
  • "Underfill" definition: An underfill opportunity provides a successful applicant with professional development - they will be appointed to the position at a lower level, until they reach objectives outlined in their training plan. Once the employee meets required objectives, they will be promoted to the full level. Duration of training can vary, but may take approximately two (2) years. Underfill salary scale: $54,340 - $66,090

Experience

• Experience in client service as a resource person.
• Experience in research and application of related policies and standards.

Recent experience is defined as within the last five (5) years.

Competencies

• Adaptability/Flexibility
• Analytical skills
• Client Service
• Problem Solving
• Rigour

Conditions of Employment

Not Applicable

Notes

• The Pay and Benefits Group of CSIS will not be transferred to Miramichi, New Brunswick and is part of the Phoenix Direct Entry Organizations.
• Some relocation expenses may be reimbursed.

Reference Links

Security Requirements

Others