Team Lead | |
| Job ID | 19-A6-86-7F-C2-99 |
| Company | Agilec |
| Location | Ajax |
| Province | Ontario |
| Date Posted | 2021-05-05 |
| Posted Until | 2021-05-21 |
| Job Type | Full-time |
| Job Category | Human Resources |
| Job Details | View attachment |
| Description | |
| Role Summary: The Team Leader provides support and leadership in a self-directed work environment ensuring that customer and Agilec requirements are exceeded. Responsibilities and Duties: • Provides effective team leadership by fostering an environment where everyone contributes to continuous innovation and improvement • Participates in interviewing, hiring, orienting, and training team members • Collaborates with the Project Coordinator to support effective service delivery while meeting customer and organizational requirements • Participates in front-line duties as necessary • Coaches team members to reach optimal performance • Identifies and resolves customer service issues in keeping with established Agilec practices including the Customer Service Charter and complaint resolution process • Participates in community and business groups to maintain current knowledge of labour markets and uncover business growth initiatives • Additional responsibilities and duties as required Education: • Completed undergraduate degree in relevant field from a recognized Canadian Institute, or its equivalent • Relevant certification in one of the following: CVRP, RTWDM, RVP, or CCDP an asset • Training through the International Coach Federation, an asset Experience: • Demonstrated experience providing support to a multi-project team, overseeing all aspects of team performance and development • Proficient in coaching methodologies to lead teams and implement change • Minimum three years’ experience required in employment services, vocational rehabilitation, or related field • Tracking, monitoring, understanding, and analyzing data for continuous improvement • Business development and/or proposal writing Knowledge: • Intermediate understanding of computer software, networks, hardware, and office equipment • Knowledge of the local and provincial labour markets • Knowledge of community and government resources available to clients • General knowledge of Employment and Human Resources Legislation and practices considered an asset • French language an asset Hours and Duration: • 40 Hours per week (subject to change). • Hours of Operation: Monday to Friday 8:30 a.m. until 4:30 p.m. and Wednesday until 7:00 p.m. Travel: • Will be required to travel within or outside of regular working hours to meetings and community events, training, seminars, or to work in other locations • If use of personal auto is required at any time, then valid driver’s license is required; supplemental business insurance may be required Hourly Rate: Team Leader pay scale applies | |
| Credentials | Valid driver’s license |
| Languages | English |
| How To Apply | Please submit a cover letter and resume by e-mail to the attention of Stacey O’Halloran, Project Coordinator at jobs@agilec.ca. Important: Please include TL < your last name > Ajax in the subject line of your email. Closing Date: May 21, 2021at noon Agilec welcomes and encourages applications from people with disabilities. We accommodate disabilities during the selection process. We thank you for your interest, but only candidates selected for an interview will be contacted. |
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