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Technology Professionals, Operational Support

Job ID19- 968-08-137-1375
Date Posted2019-12-06
Job Type
Job Category
Closing Date 2020-08-26
Reference Number 19- 968-08-137
Job Category Experienced
Who Can Apply Canadian Citizens

Location Ottawa, Ontario
Salary Range $69,350 - $84,360
$78,800 - $95,870
Status Indeterminate (permanent)
Language Requirement Various Linguistic Requirements

Job Summary

The Canadian Security Intelligence Service (CSIS) is looking for technical professionals who thrive on tackling diverse challenges in a unique environment.  Working in teams, the ideal candidate will directly contribute to operations via the timely delivery of technical solutions in support of the CSIS mandate. 

You will have the opportunity to contribute and influence project deliverables that support technical operations, including the collection, processing, and analysis of data in support of CSIS' investigations. 

Successful candidates will benefit from continuous learning where your technical skills will be developed, maintained and enhanced. In addition, you will be exposed to specialized security intelligence related technologies, systems and equipment. 

Once you have established yourself at CSIS, your experience can lead to unique and exciting opportunities not available in the private sector.  

If you are up to the challenge and join one of our high performing teams, there is no doubt that your contributions to CSIS will have a meaningful and direct impact in our mission to keep Canada safe. 

As a technology professional, you will:

  • Develop standardized operating procedures and methodologies for the deployment of technical capabilities. 
  • Lead technical collection, evaluate and test technical capabilities and deploy various technical equipment and solutions. 
  • Assess and/or contribute to operational plans to identify associated risks and offer alternate solutions. 
  • Provide technical advice in the planning and conduct of technical operations. 
  • Train and provide guidance to new technical officers. 
  • Collaborate with partners both domestic and abroad to advance capabilities. 
  • Leverage stakeholders and ensure continuing cooperation. 
  • Maintain technical knowledge and operational readiness; stay current on technical collection capabilities and best practices. 
  • Adhere to established methodologies and ensure compliance with policies and authorities governing conduct of operations. 


Undergraduate or Master's degree in a related field and three (3) years of related experience.

  • Underfill - one (1) year of related experience.

Technologist diploma or Professional technologist equivalency designation and four (4) years of related experience.

  • Underfill - two (2) years of related experience.

Related field - Computer science, electrical, electronics, network security, telecommunications or similar engineering disciplines.

The educational program must be from an accredited learning institution recognized in Canada.
If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense through a recognized credential assessment service.
Note: Any higher level of education could be recognized as experience.


Related experience is defined as recent* and significant** experience in each of the following:

  • in providing advice and guidance with respect to the design, deployment and maintenance of technical solutions
  • implementation of technical solutions which require system integration
  • supporting, maintaining and/or performing troubleshooting activities for software and/or systems.

Candidates must also possess recent* experience in at least two (2) of the following areas:

  • Programming languages such as C, C++,  C#, Java, Go, Perl, Python, Bash, Javascript, Lua;
  • Analog/digital design and circuits;
  • Antennas and RF Signal propagation;
  • Telecommunications networks (VoIP, Wifi, Wireless, ADSL/Cable);
  • Telecommunications standards and protocols (SS7, SIP);
  • Network security, infrastructure support, network protocols;
  • Virtualization, hyper convergence or cloud application services;
  • Interfacing with/managing databases (Relational and other);
  • Signal processing and analysis;
  • Voice/data communications (satellite, RF LMR, wireless and telecommunications networks);
  • Data Technology.

You may possess other experience that may not be requisite for all our positions, but could be an asset for CSIS. Let us know which areas you have worked in so we can find the right position for you.

*Recent: is defined as experience acquired in the last five (5) years.
**Significant: is defined as the depth and breadth of experience that would normally be acquired by a person in a position where the performance of these duties constitutes his or her main functions over that period of time.


  • Adaptability;
  • Interpersonal Skills;
  • Organizational Skills/Multitasking;
  • Problem Solving Skills;

Conditions of Employment

Underfill level 7:

Successful underfill applicants will be appointed to the position as a Grade 07, underfilling the position until they reach the full-working level (8).  A training plan, including the required objectives to be reached, will be established in order to allow the employee the possibility of qualifying in the full level of the position (normally within two years).

Candidates who do not meet the required years of related experience will be considered as an underfill until having achieved the requisite number of years.

All underfills will be required to meet these requirements through achieving objectives set in their training plan and in order to subsequently be appointed to the full working level.


Official Language Proficiency

  • The immediate need is to staff positions with a linguistic profile of bilingual imperative and non-imperative (BBB/BBB) and English essential (EE).
  • For bilingual imperative positions, an offer will be made to a qualified candidate who meets the linguistic requirements.
  • For bilingual non-imperative positions, offers will be conditional upon meeting the linguistic requirements within two (2) years of appointment.

A written exam may be administered as a screening tool in order to assess the candidates' relevant technical knowledge.

Salary will commensurate with qualifications and experience.

These positions are designated Computer Science (CS); therefore, the employee may be eligible for a terminable allowance.

Some relocation expenses may be reimbursed.

Reference Links

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use is an important factor considered in your reliability and suitability assessment during the selection process. Therefore it is important not to use any illegal drugs from the time you submit your application.


We thank all applicants for their interest in CSIS. However, only those who are selected for further consideration will be contacted.

For more information, visit CSIS for Technology Professionals, Operational Support