Facilities Analyst | |
| Job ID | 18-03-9D-49-87-E0 |
| Company | Northwestel Inc. |
| Location | Yellowknife |
| Province | Northwest Territories |
| Date Posted | 2024-09-24 |
| Posted Until | 2024-10-24 |
| Job Type | Full-time |
| Job Category | Telecommunications |
| Description | |
| The Facilities Analyst supports various technical and administrative tasks, including analyzing cutover sheets, assisting with cable locates, updating records and maps, and coordinating maintenance programs. They provide technical support, manage addressing for provisioning, document business processes, and liaise with engineering teams. Additionally, they ensure the quality of customer experience, maintain fiber records, participate in safety programs, and complete administrative tasks promptly. * Participate fully in our organizational health and safety programs, adhering to all safe work practices and procedures and staying focused on continuous improvement. In addition, ensuring all Accident Prevention Program (APP's) training, all Code of Business Conduct (CoBC) training, and all other Occupational Health and Safety (OHS) training are completed on time. * Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements. * Analyses Cutover sheets, assists Cable Splicer and updates Records in Optius, as required. * Updates maps via BisCad. * Provides information and assists with Cable Locates, High Loads and Airline Mileage. * Coordinates Defective Cable Maintenance Program and updates Records in Optius with results. * Completes Pre-Fields for Sales. * Provides Technical Support for Internal/External Customer * Builds and Manages Addressing, in Odin/Optius, for Flow Through Provisioning * Identifies and Documents Business Processes, as required. * Liaises closely with Engineering and Assignment. * Contribute individually, or as part of a team to increasing focus on quality of experience for Northwestel's internal and external Customers. * Update and Maintain fiber records as provided. * Participate in our organizational health and safety programs, adhering to all safe work procedures focused on continuous improvement, as well as ensuring all safety training is kept current. * Timely completion of all administrative tasks including, but not limited to time reporting, expense reporting and submission of corporate card statements. | |
| Experience | * Minimum two years' experience in telecommunications with knowledge in cable, copper, and fibre plant infrastructure. * Project coordination skills and be proficient at record management. * Aptitude for investigative, analytical work. * Working knowledge of telecommunication networks. * Excellent verbal and written communication skills. * Strong interpersonal skills. * Strong organizational skills * Ability to work with strict deadlines in a fast-paced work environment. * Strong computer skills in a Windows environment is an asset. * As part of the recruitment process for this position, candidates may be required to take pre-employment tests and/or complete work simulation exercise to assess job fit |
| Languages | English |
| How To Apply | Click "Apply Now" |
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