Building Maintenance Supervisor, Hotel Managing Supervisor & Sales Supervisor | |
Job ID | 13-50-9D-76-95-A9 |
Company | Clarion Hotel & Conference Centre |
Location | Pembroke |
Province | Ontario |
Date Posted | 2019-11-21 |
Posted Until | 2020-05-19 |
Job Type | Full-time |
Job Category | Hospitality |
Description | |
Clarion Hotel & Conference Centre located at 900 Pembroke St E, Pembroke Ontario require the following: 1 Building Maintenance Supervisor who will be responsible for overseeing a range of repair, cleaning and maintenance duties to ensure that our hotel premises are safe and functional for our guests and employees. 1 Hotel Managing Supervisor who is motivated and self driven to ensure the smooth & efficient operations of the hotel. 1 Sales Supervisor for their onsite Gift Shop Job Types: Permanent Full Time Positions; Overtime for all positions after 44 hours per week; Salary of Hotel Managing Supervisor: $30 per hour for a minimum of 30h ours per week; Must be willing to work on weekends and during emergencies Salary of Building Maintenance Supervisor: $30 per hour for a minimum of 30 hours per week; Must be willing to work on weekends and during emergencies Salary of Sales Supervisor: $18 per hour. Must be available to work in shifts | |
Start Date | As soon as possible |
Education Requirements | Building Maintenance Supervisor: Some Secondary schooling Hotel Managing Supervisor: Secondary schooling; College/diploma in Hospitality will be an asset. Sales Supervisor: Some secondary school; Knowledge of MS Office and billing terms; Strong communication and negotiation skills |
Essential Skills | Building Maintenance Supervisor •inspect hotel to ensure that all safety standards are met; •Identify & report need for repair & maintenance work; •Arrange for routine maintenance of rooms, lobby, kitchen & common areas; •Maintain upkeep of all rooms & common areas by ensuring that furniture, appliances & electrical appliances and light fixtures are in working condition; •Plan & oversee repairs and renovations; •Supervise & oversee work performed by contractors; •Maintain material & supply inventory; •Solicit bids from contractors & evaluate proposals with hotel management; •Respond to work orders in a timely manner & act fast to resolve emergency issues; •Perform preventative maintenance repairs in accordance with hotel standards; •Supervise maintenance teams including electricians, masons, carpenters etc; •Organize repair projects in a manner that does not disturb the hotel guests; •Maintain budget, expenses & activity log; •Ensure all safety and security measures are in place in the hotel; •Ensure that common areas and parking lots are in clean and safe condition Hotel Managing Supervisor •Establish staff work schedules & co-ordinate activities with all departments; •Supervise daily shift process & ensure that staff adhere to standard operating procedures; •Resolve work-related problems & prepare & submit reports |
Experience | Experience & Education for Building Maintenance Supervisor: 2-3 years experience; Must be skilled and hardworking with outstanding problem-solving abilities, good physical agility, strong technical knowledge and an eye for detail Experience & Skills for Hotel Managing Supervisor: 3-5 years industry experience Experience & Skills for Sales Supervisor: 1-2 years previous retail experience; Proven ability to assess client needs & establish rapport; Good knowledge of merchandising techniques, store displays and merchandise buying procedures; Ability to communicate effectively |
Languages | English |
Additional Skills | •Hire and train staff in job duties, safety procedures and company policies •Oversee work of front desk personnel to ensure optimal level of service & hospitality to the guests; •Assist hotel guests with special requests and supervise front desk to ensure the prompt fulfilment of requests; •Assist during check in & check out processes to ensure all activities are handled efficiently; •Oversee work of the housekeeping staff; •Resolve customer issues & complaints in a prompt and efficient manner to maintain a high level of customer satisfaction & ensure business retention; •Create & maintain professional liaison with vendors & suppliers; •Coordinate employee events to encourage team camaraderie; •Develop employee training manual for all new hires; •Ensure outstanding customer care at all times Sales Supervisor •Supervise and expand the day to day operations of the gift shop to make it an independent revenue stream; •Meet & greet customers to select gifts & other merchandise; •Plan the display and presentation of merchandise, change displays according to seasons ;Plan sales programs & arrange hospitality gifts for group bookings, conference bookings etc; •Supervise the preparation of the monthly and annual inventory of merchandise and stocks & approve vendor contracts; •Meet with vendors to select gifts and merchandise appropriate to the potential buying audience, season of the year and recognized customer demand; •Recruit, interview, hire and train sales personnel; •Interact with customers to boost customer confidence; •Address and solve customer queries; •Resolve work related problems; supply shortages and relay information to management; •Process purchase & sales transactions and authorize methods of payment for good sold; •Maintain inventory & approve contracts with vendors; •Prepare sales reports; •Coordinate shipping of products; •Provide regular fee back to management on all matters |
How To Apply | Interested candidates please respond to taxplanner@gmail.com |