Building Maintenance Supervisor, Hotel Managing Supervisor & Sales Supervisor

Job ID13-50-9D-76-95-A9
CompanyClarion Hotel & Conference Centre
LocationPembroke
ProvinceOntario
Date Posted2019-11-21
Posted Until2020-05-19
Job TypeFull-time
Job CategoryHospitality
Description
Clarion Hotel & Conference Centre located at 900 Pembroke St E, Pembroke Ontario require the following:
1 Building Maintenance Supervisor who will be responsible for overseeing a range of repair, cleaning and maintenance duties to ensure that our hotel premises are safe and functional for our guests and employees.

1 Hotel Managing Supervisor who is motivated and self driven to ensure the smooth & efficient operations of the hotel.

1 Sales Supervisor for their onsite Gift Shop

Job Types: Permanent Full Time Positions;

Overtime for all positions after 44 hours per week;

Salary of Hotel Managing Supervisor: $30 per hour for a minimum of 30h ours per week; Must be willing to work on weekends and during emergencies

Salary of Building Maintenance Supervisor: $30 per hour for a minimum of 30 hours per week; Must be willing to work on weekends and during emergencies

Salary of Sales Supervisor: $18 per hour. Must be available to work in shifts
Start DateAs soon as possible
Education RequirementsBuilding Maintenance Supervisor: Some Secondary schooling

Hotel Managing Supervisor: Secondary schooling; College/diploma in Hospitality will be an asset.

Sales Supervisor: Some secondary school; Knowledge of MS Office and billing terms; Strong communication and negotiation skills
Essential Skills Building Maintenance Supervisor
•inspect hotel to ensure that all safety standards are met;
•Identify & report need for repair & maintenance work;
•Arrange for routine maintenance of rooms, lobby, kitchen & common areas;
•Maintain upkeep of all rooms & common areas by ensuring that furniture, appliances & electrical appliances and light fixtures are in working condition;
•Plan & oversee repairs and renovations;
•Supervise & oversee work performed by contractors;
•Maintain material & supply inventory;
•Solicit bids from contractors & evaluate proposals with hotel management;
•Respond to work orders in a timely manner & act fast to resolve emergency issues;
•Perform preventative maintenance repairs in accordance with hotel standards;
•Supervise maintenance teams including electricians, masons, carpenters etc;
•Organize repair projects in a manner that does not disturb the hotel guests;
•Maintain budget, expenses & activity log;
•Ensure all safety and security measures are in place in the hotel;
•Ensure that common areas and parking lots are in clean and safe condition

Hotel Managing Supervisor
•Establish staff work schedules & co-ordinate activities with all departments;
•Supervise daily shift process & ensure that staff adhere to standard operating procedures;
•Resolve work-related problems & prepare & submit reports
ExperienceExperience & Education for Building Maintenance Supervisor: 2-3 years experience; Must be skilled and hardworking with outstanding problem-solving abilities, good physical agility, strong technical knowledge and an eye for detail

Experience & Skills for Hotel Managing Supervisor:
3-5 years industry experience

Experience & Skills for Sales Supervisor: 1-2 years previous retail experience; Proven ability to assess client needs & establish rapport; Good knowledge of merchandising techniques, store displays and merchandise buying procedures; Ability to communicate effectively
LanguagesEnglish
Additional Skills•Hire and train staff in job duties, safety procedures and company policies
•Oversee work of front desk personnel to ensure optimal level of service & hospitality to the guests;
•Assist hotel guests with special requests and supervise front desk to ensure the prompt fulfilment of requests;
•Assist during check in & check out processes to ensure all activities are handled efficiently;
•Oversee work of the housekeeping staff;
•Resolve customer issues & complaints in a prompt and efficient manner to maintain a high level of customer satisfaction & ensure business retention;
•Create & maintain professional liaison with vendors & suppliers;
•Coordinate employee events to encourage team camaraderie;
•Develop employee training manual for all new hires;
•Ensure outstanding customer care at all times

Sales Supervisor
•Supervise and expand the day to day operations of the gift shop to make it an independent revenue stream;
•Meet & greet customers to select gifts & other merchandise;
•Plan the display and presentation of merchandise, change displays according to seasons ;Plan sales programs & arrange hospitality gifts for group bookings, conference bookings etc;
•Supervise the preparation of the monthly and annual inventory of merchandise and stocks & approve vendor contracts;
•Meet with vendors to select gifts and merchandise appropriate to the potential buying audience, season of the year and recognized customer demand;
•Recruit, interview, hire and train sales personnel;
•Interact with customers to boost customer confidence;
•Address and solve customer queries;
•Resolve work related problems; supply shortages and relay information to management;
•Process purchase & sales transactions and authorize methods of payment for good sold;
•Maintain inventory & approve contracts with vendors;
•Prepare sales reports;
•Coordinate shipping of products;
•Provide regular fee back to management on all matters
How To ApplyInterested candidates please respond to taxplanner@gmail.com