Apply Now

Customer Contact Centre Associate-1700004352

Job ID0C-77-B9-4A-A9-A1
CompanyBMO Financial Group
LocationMississauga
ProvinceOntario
Date Posted2019-03-19
Posted Until2019-09-15
Job TypeFull-time
Job CategoryFinance
Description
At BMO Financial Group, the customer is always front and center. That’s why we’re focused on providing them with sound financial advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with people who will help you build an exciting, solid career at BMO.

As a Customer Contact Associate, you will:
• Act as a first line of contact and trusted consultant to our customers
• Understand our customers' needs and recommend the right products and services to meet them
• Use critical thinking to remain solution-focused and recognize the big picture
• Identify opportunities to help our customers and grow our business
Qualifications

Bring your passion for customer service, along with:
• A positive, enthusiastic attitude, with strong people skills
• Fluency in English
• Flexibility to work a variety of shifts in our 24/7 Customer Contact Centre
• The ability to multi-task, with above-average computer skills

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.
As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.
To find out more visit us at https://bmocareers.com.
LanguagesSee Job Description
How To ApplyTo submit your application for this job, please go to:

https://bmo.taleo.net/careersection/privcareer_jobdescription/jobdetail.ftl?job=1700004352&lang=en_GB&src=JB-10721

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.