Specialist SAP Basis Intermediate

• Req ID: 75411
• Department: Information Services
• Job Type: Full-Time
• Position Type: Non-Union
• Location: Calgary, Alberta
• Country: Canada
• % of Travel: 0-10%
• # of Positions: 1
• Job Available to: Internal & External
• Deadline to apply: 09/30/2019

Canadian Pacific is a transcontinental railway in Canada and the United States with direct links to major ports on the west and east coasts, providing North American customers a competitive rail service with access to key markets in every corner of the globe. CP is growing with its customers, offering a suite of freight transportation services, logistics solutions and supply chain expertise. Visit cpr.ca to see the rail advantages of CP.

PURPOSE OF THE POSITION

This role is responsible for providing an operational level of support, design, and implementation of SAP environment components including the Operating System, TMS, and Database systems. The reliability of the environment is paramount in the day-to-day operation of the SAP System Landscape.

POSITION ACCOUNTABILITIES

• Install, configure, maintain, upgrade system solutions, Service Packs and Kernel Upgrades;
• Promote application changes using the Transport Management System;
• Daily monitoring of System Performance;
• Daily monitoring and investigation of the System Log for unusual activities;
• Database monitoring for usage capacity and performance;
• Production job monitoring for errors;
• Ensure daily backups are successfully completed;
• Application of Support Packages as agreed to by the organization’s business stakeholders;
• Client copies and/or refreshes as agreed to by the organization’s business stakeholders;
• Application of OSS Notes for problem resolution with SAP Systems;
• Troubleshooting analysis of application problems within the Functional and Development streams;
• Application of Database upgrades;
• Windows Systems Administration, including systems installation and configuration, troubleshooting, configuration and management of printing systems, configuration and management of mail systems, security management, planning and installation of third party software, backups and restores;
• Implement, maintain and upgrade SAP ECC, BI, XI/PI, CUA, Portal, Solutions Manager and related third party software;
• Comply with CP processes such as Incident, Problem, Change, and Quality Assurance, to ensure attainment if service level agreements within the SAP environments;
• Apply SAP system fixes (HotFixes, Patches);
• Maintain current and accurate documentation of systems configuration and operational processes;
• Organize and lead SAP technical team members with sustainment and project deliverables, focusing  on quality, productivity, and consistency;
• Provide technical leadership and a framework for planning, communications, reporting, and procedural activity;
• Work with SAP solution architects to identify technical business requirements, and controlling technical scope.

POSITION REQUIREMENTS

• University Degree in Computer Science, Information Systems, Engineering, Science, Commerce/Business Administration or equivalent practical experience;
• 2 to 4 years’ experience Basis support;
• Strong analytical and problem solving skills;
• Understanding of SAP hardware and software;
• Thorough understanding of SAP best practices with respect to the technical landscape and the practical application into a production IT systems environment;
• Solid understanding of SAP, TMS, and Windows platforms;
• Working knowledge of network, storage, server hardware technology, and desktop technology;
• Able to actively pursue and gain knowledge of future SAP technologies;
• Able to manage relationships with internal and external IT service providers;
• Able to manage client / customer relationships

WHAT CP HAS TO OFFER:

• Flexible and competitive benefits package
• Competitive company pension plan
• Employee Share Purchase Plan
• Performance Incentive Program 
• Annual Fitness Subsidy

ADDITIONAL INFORMATION:

As an employer with national presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Background Investigation:

The successful candidate will need to successfully complete the following clearances:    

• Criminal history check
• Reference check

Management Conductor Program:

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CP. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

CP is an equal opportunity employer committed to the principles of employment equity and inclusion. We welcome applications from all qualified individuals. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act ("PIPEDA").