ACCOUNTS RECEIVABLE CLERK

Regional Medical Associates

Job Description

Accounts Receivable Clerk - Contract

Regional Medical Associates (RMA) is a not-for-profit organization that provides medical billing and administration services, primarily to full-time clinical faculty members of McMaster University.  RMA also provides medical billing services to individual physicians and physician groups via a separate for-profit entity (RMA Inc.), and administers Alternate Funding Plans and practice plans for numerous physician groups.  The organization has 30 staff members committed to providing the most efficient and effective billing service to over 1,000 physicians.  RMA is governed by a 15 member Board of Directors, most of whom are physician members of RMA.

Position Summary

A contract opportunity exists for an Accounts Receivable Clerk at Regional Medical Associates (RMA) up to December 2020. Reporting to the Financial Controller, the Accounts Receivable Clerk is responsible for the preparation and data entry of non-OHIP billings as well as preparation of manual invoices and collections.

The primary duties and responsibilities are generally as outlined below.  You may be asked to perform some or all of the following duties.

Main Responsibilities

1. Preparation and data entry of non-OHIP billings in compliance with the requirements of RMA’s computer system
2. Date, price, and add accounting numbers for each bill and file
3. Prepare and mail patient invoices
4. Review unpaid accounts with physicians for decisions regarding collection options
5. Based on physicians’ decision, prepare file of unpaid accounts and send to collection agency
6. Contact physicians for resolutions regarding patient inquires about their billings
7. Fill out appropriate insurance papers and price billing
8. Handle calls from both patients and insurance companies regarding invoices
9. Fax information that is requested by Insurance Co, etc
10. Prepare manual invoices that are time sensitive and cannot wait for the system generated monthly invoices
11. Prepare invoices to hospitals to credit physicians with the professional component of diagnostic billings

Other Responsibilities include

1. Balance remittance advice from OHIP to RMA’s reports and investigate any differences
2. Balance suspense account with cash receipts journal and investigate any differences
3. Review  accounts receivable for old accounts requiring  adjustments to physicians revenue
4. Record bad debt and provide the appropriate explanation for these adjustments
5. Prepare and follow up on status of remittance advice inquiry forms for physicians who revise their original billings and make proper adjustments to their revenue account after they have been paid by the Ministry
6. Adjust rejected claims to a zero balance for those that need no further action
7. Ensure transfer of funds are appropriately allocated between physicians
8. Prepare (and enter) miscellaneous adjustments, split fees, and revenue adjustments

Skills and Experience

2-3 years of accounts receivable and collection experience

College diploma in Accounting or Business required

Solid Microsoft Office skills including intermediate Excel

Exposure to UNIX operating system or similar ERP system an asset

Strong communication (oral and written) skills required

Excellent interpersonal skills

Effective time management skills

Detail oriented and accurate

Ability to manage multiple tasks and tight deadlines

Hours of work:  35 hours per week, normally 9am to 4:30 pm

Wage range:  $22.19 to $31.11 per hour

This position is in the Unifor 5555 - RMA bargaining unit