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MEDICAL SECRETARY (II)

Job ID26420-2269
CompanyMcMaster University
LocationHamilton
ProvinceON
Date Posted2019-05-17
Job TypeFull-time
Job CategoryEducation
Description

JD/TJD #

JD00009

Pay Grade:

5

Title:

Medical Secretary (II)

Unit/Project Description:

A medical secretary is required full-time for two physicians in a hospital setting.

Job Summary:

The Medical Secretary (II) is responsible for establishing priorities for office operations and performing a variety of secretarial and administrative duties within a clinical or medical practice setting.

Purpose and Key Functions:

  • Prepare, coordinate, and monitor physician on-call schedules, procedure schedules, clinics, and medical staff rounds.
  • Write a variety of documents including correspondence and reports.
  • Schedule patient medical appointments and procedures.
  • Coordinate calendars, arrange meetings, book rooms and make travel arrangements.
  • Resolve scheduling and calendar issues, complaints, and conflicts.
  • Use a dictaphone to transcribe a variety of documents and reports including minutes, patient files, medical reports, and manuscripts.
  • Write a variety of formal notes and records such as meeting minutes.
  • Monitor budgets and reconcile accounts. Complete financial forms including travel expense reports, electronic cheque requisitions, purchase orders and journal entries.
  • Process and reconcile clinical and third party service billings.
  • Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to inquiries that are specific in nature and require a thorough knowledge of established policies and procedures.
  • Interact with patients and their family members who may be experiencing emotional or difficult situations.
  • Ensure patients understand all instructions given to them for tests and medical procedures.
  • Gather and compile information required for a variety of grant submissions and reports.
  • Facilitate the collection of signatures required on grant applications and agreements.
  • Conduct database, literature and web searches to locate and retrieve documents and articles.
  • Prepare and book exam rooms ensure all materials are stocked, stored, and organized accordingly.
  • Set up and maintain filing systems, both electronic and hard copy.
  • Update and maintain information in a variety of databases.
  • Update and maintain confidential files and records. Handle sensitive material in accordance with established policies and procedures.
  • File, retrieve, and purge files.
  • Monitor and order office supplies.
  • Attend a variety of meetings.
  • Assemble, collate, and disseminate mailings.
  • Open and distribute incoming mail and faxes, and arrange courier shipments.
  • Remain current with relevant medical terminology.

Supervision:

Ensure adherence to quality standards and procedures for short-term staff and volunteers.

Provide orientation and show procedures to others.

 

  • 2 year Community College diploma in Medical Office Administration or related field.
  • Requires 3 years of relevant experience.
  • Proficiency in Microsoft Office, Meditech and CWS is a requirement for this position.
  • Experience with RMA billings is an asset.
  • Experience in a hospital setting is an asset.


For more information, visit McMaster University for MEDICAL SECRETARY (II)